f.a.q.

You have questions. wE have answers.

Get quick answers to the most common questions.

Click on each of the sections below to see if your questions are already answered:

Are there any annual fees or subscription costs?

No. ePowerForms does not charge any annual fees or require any subscriptions.

You do have the option to purchase annual upgrade protection plans that provide free updates to future ePowerForms versions as well as continued support services.

Can we get training for all of our users?

We provide one FREE on-line training session for companies that purchase the 10-User Elite Package. This on-line session is very thorough and includes answers to all of your user’s questions in a fully interactive environment.

Training sessions can also be purchased. Costs are determined by the desired length of the session.

We have are own Data Collection Forms and Reports – Can we add them to ePowerForms?

Yes – ePowerForms Elite has the flexibility to add or customize any data collection forms or reports.

We include a very powerful report and forms designer that makes it easy to incorporate your existing forms into ePowerForms. You can also easily customize any of the forms included with ePowerForms to meet your specific needs.

Can I change the design of the standard forms and/or create new ones?

Yes. We provide a powerful Forms Design tool that allows you to edit any of the standard forms, or create an unlimited number of your own forms.

ePowerforms even allows you can use different sets of your data collection forms for specific job types, or that are designed for specific customers.

You will need to purchase either the Elite level of ePowerForms to gain access to the Forms Designer.

We have multiple offices with many technicians – Will ePowerForms work for our large organization?

ePowerForms has built-in capabilities for merging data from multiple users and from multiple locations.

Data can be synchronized between users at the local level and/or across multiple offices.

And, Our flexible data storage structures allow you to easily choose from a number of diverse data storage options.

How do I install ePowerForms?

Installation is simple. Just download the installer file from the link that we supply upon purchase and then run the installer. Installation takes less than a minute.

How does ePowerForms licensing work?

ePowerForms is licensed on a per computer basis. You will need 1 license for each computer that you install ePowerForms on.

Individual licenses can be moved from one computer to another, but each can only reside on one computer at a time.

How do I license my copy of ePowerForms?

Licensing is a two step process. You first enter the license code that we provide upon purchase. Then you submit a request to us for an activation file that will unlock the features that you have purchased.

For more details on licensing, see the Licensing and Activation section of the ePowerForms Help File located at www.epowerforms.com/help/epf10.

Can I add my company information and logos to the forms?

You can easily add your company information and logos to all of the forms through a single tool that is supplied with ePowerForms. Simply enter your company details and select your logos from the ‘Forms Header / Logos tool. All of the forms will be updated with your information.

What options are available for setting up my databases?

ePowerForms databases can be set up in a variety of ways. Users can easily create and link to an unlimited number of databases, each containing as many projects and project data as desired.

You can merge all data into a centralized database located on your home office server or into databases located at each of your regional offices. Centralized databases can be used for project review and archive of project data.

Project level databases can be stored on your project lead’s computer, and individual users can have their own databases containing the user’s specific data.

Every ePowerForms database can be merged with all other ePowerForms databases, allowing you to create central reference databases that contain all projects data.

What options are available for storing my data collection projects?

There are many options available for you to manage and store the data associated with individual projects. You can:

Store related projects in there own database

Store all projects for a given year in there own database

Store regional projects in their own database

Merge all project data in a centralized database for review and archiving

You can even store each individual project’s data in individual databases

How do I get started using ePowerForms?

Read through the ePowerForms Help Files to gain a general understanding of the system.

Schedule a training session for you and your users.

Work with us to setup and configure the system and databases

Can we create a seperate database for a specific customer or project?

Yes. You can have a separate database that stores data for only a specific project. You could also set up a database that stores all data from every project performed for a specific customer or location.

ePowerForms’ flexibility makes it simple to set up your data storage in a number of ways.

Can I easily distribute my customized forms and reports to all of my users?

ePowerForms includes tools that make it very easy to distribute your custom forms and reports. The tool generates a file that you distribute to your users who then use the tool to quickly import the file on their system.

What can be customized in the ePowerForms system?

Everything in the ePowerForms system can be customized.

Some features such as Data Collection Forms and System Reports can be customized directly from with ePowerForms.

Other features are customized through our Custom Development Services.

Whatever you need ePowerForms to do, we can make it happen.


Are there services available to have our customization needs handled?

We are here to assist you with any of your customization needs.

We handle everything from creating and adding a single data collection form, to developing your custom reporting system, to creating complete custum software applications that tie your entire operations processes together.